Ordering Information

Samples
We will be happy to send out samples (maximum request – 3 designs). To request samples contact us by phone or email. Please allow up to a week for delivery.

Quantities
Unlike other wedding stationery companies, there are no minimum order requirements for any of our stationery. There is no obligation to buy in multiples of 10. However it is advisable to order spares to allow for handwriting errors.

Envelopes
Co-ordinating envelopes are provided with all invitations and thank you cards. If you require special finish envelopes, e.g. metallic, vellum, these can be provided at an additional cost.
Inserts
Inserts are printed on co-ordinating paper. Standard, inserts are printed in grey or black, if you require another colour, please request it on your order form.

Design
Some slight variations between items may occur as each card is individually hand-made

Proofs
Once we have received your order, we will email or post you a proof copy of your inserts for your approval.

Payment
You may pay for you order using the following methods:
We accept payment by cheque or postal order made payable to R & R Crafts. We also accept online credit card payment by Paypal. It's free to sign up and very easy and secure to send money using your credit card. For more details, check out www.paypal.com

Delivery
You can expect delivery of your order within 6 weeks of approving your proofs. If your order is urgent, please contact us before placing your order. Most orders are generally sent out using Royal Mail Standard Parcel Service. Our delivery charges are, under £10 - £1.50, £10.01 - £25.00 - £3.00, £25.01 - £75.00 - £4.00, Over £75 - £5.00

Cancellations
As all orders are personalised, we are unable to make refunds or exchanges. The only exception is if your stationery is found to be faulty and cannot be corrected due to time restrictions.